Create Account / Login 
Wishlist 
0
FAQ
I have items missing but were substituted with other items, why? addremove
If a product is out of stock we will substitute it with another item of equal value. Why is this done? To expedite shipping your order.
How much does shipping cost? addremove
Shipping is difficult to calculate due to our products being Dangerous Goods. Call us to get an estimate if you're order doesn't fall within our free shipping guidelines. Click here for our free shipping guide.
What payment methods do you accept? addremove
We accept Mastercard, Visa, and American Express.
Can I pay by check? addremove
Yes for wholesale accounts, however we require that the payment is deposited and cleared with the bank before shipping out the order.
Do you have a showroom? addremove
Contact us to arrange a meeting. However, our customers get all the information they need from our website.
Can I rush the delivery of my order? addremove
You must phone during regular business hours to organize a pickup. Pickup times will vary due to the time of season.
Can you ship to a PO Box? addremove
We cannot ship Dangerous Goods to PO Boxes. Please provide us with a fire address or a pickup point. Dangerous Good items include Sparklers, Fireworks, Fountains, Cake Fountains, and more. If you have any questions, please contact us.
Do you ship to Apartment buildings? addremove
We cannot ship Consumer Fireworks (Dangerous Goods) to apartment buildings. Please provide us with a fire address or a pickup point. Dangerous Good items include Sparklers, Fireworks, Fountains, Cake Fountains, and more. If you have any questions, please contact us.
Where is my order? addremove
We will send you a tracking number once your order has left. If there are any other delivery issues, please contact us.
Do you ship outside of Canada? addremove
YES! Our Flying Lanterns, Glow, Mystical Fire and other non-firework products may be shipped outside of Canada. Please call us at 1-800-856-7556 for international orders.
Online website orders addremove
$250 or more for major distribution points across Canada only. For remote areas there will be an extra delivery charge applied.
Wholesale customer (must be approved first) addremove
Contact us for details: EAST: 1-800-856-7556 or WEST: 1-800-563-1110
Is there free shipping for Professional Display Fireworks? addremove
No free shipping on Professional Display Fireworks which include (but not limited to) Display Shells, Aquatics, Shell Assortments, Lances, Slices, Electric Match, Comets, Mines. Please contact us for details.
How old do you have to be to buy consumer fireworks? addremove
The federal regulations require that a person must be 18 years or older to purchase fireworks.
How old do I need to be to purchase Professional Display Fireworks? addremove
The federal regulations require that a person must be 18 years of age and have the appropriate certification to purchase Professional Display Fireworks.
How do I find out if I'm allowed to use consumer fireworks in my town/city/location? addremove
Contact your local municipality for details about any firework regulations.
I'd like to purchase professional display fireworks. What do I need? addremove
We offer the training courses to get your certification, however, you are required to have your full certification to purchase Display Fireworks. Find out more about the federal regulations at: https://www.nrcan.gc.ca/explosives/fireworks/9885
What are the best fireworks for my fireworks show? addremove
The top selling firework Category has been "Multishot cakes" which are multi-tubed items that contain a variety of effects that are typically seen at a professional fireworks display. Shots range from 7 to 100 shots and fire vertically straight up or angled in a fan pattern.
What is a Family Pack? addremove
A Family Pack is an assortments of fireworks designed for a cost effective family-friendly show.
Display Fireworks Training addremove
To be certified to handle professional display fireworks, you must have your Display Fireworks certification. We offer the Display Fireworks Safety and Legal Awareness course to enable you to get the Display Fireworks Assistant certification. Please contact us for details at training@mysticaldistributing.com
What's the difference between "Pro Pyro" Cakes and the rest? addremove
These cakes are a combination of fast pace, loud breaks, and consistent effects. We recommend you add one to every show. The Pro Pyro Aerial Shells offer big loud bursts! Most of the brands we carry will have a "Pro Pyro" category. Enjoy!
How do I know if a product is sold as an "each" (like a Cherry Bomb) or as a "pack" (like Hummers)? addremove
It will have an indication of "Pack" in the description of the item.
Do you sell cannon fuse? Electric Matches? addremove
The question comes up often because customers want to sit back and watch their shows from a distance. "Fusing together" consumer fireworks it's not legal to do so. To answer the question more specifically, yes you may purchase Cannon fuse (aka Visco Fuse) and Electric Matches, however you will need to get a federal certification for purchasing and using these products.
For more information please go to: https://www.nrcan.gc.ca/explosives/fireworks/9885
There is hope though! We sell an electric, non-pyrotechnic igniter, called the "Talon Igniter" which simply clips to the green fuse of the consumer firework then to an electronic firing system. Once connected you can sit back at a safe distance, press a button and watch the show!
For more information please go to: https://www.nrcan.gc.ca/explosives/fireworks/9885
There is hope though! We sell an electric, non-pyrotechnic igniter, called the "Talon Igniter" which simply clips to the green fuse of the consumer firework then to an electronic firing system. Once connected you can sit back at a safe distance, press a button and watch the show!
Do you sell firecrackers? addremove
Yes we have firecrackers available to those with a Display Supervisor certification or a permit from the ERD. Please go to our Display Fireworks page for details.
For consumer who want to purchase please obtain your permit at: https://www.nrcan.gc.ca/sites
You will need your Authority Having Jurisdiction (Fire Chief of your local Fire Department) to sign off on it before you send the form in.
For consumer who want to purchase please obtain your permit at: https://www.nrcan.gc.ca/sites
You will need your Authority Having Jurisdiction (Fire Chief of your local Fire Department) to sign off on it before you send the form in.
How do I become a professional and buy those bigger items? addremove
To become certified as a professional Display Supervisor please go to: http://www.nrcan.gc.ca/explosives/fireworks/9885
How do I ignite my fireworks from a distance so I can watch them too? addremove
Check out our electronic firing systems which are connected to a Talon igniter. Simply clip this igniter to the fuse of your firework and then to your firing system. You'll be able to sit back, press a button and watch the show!
How do I properly dispose of family fireworks? addremove
- Soak. Completely submerge fireworks in a bucket of water. Allow to soak 24 hours.
- Wrap. Double wrap soaked fireworks in plastic wrap or plastic bags so they do not dry out.
- Dispose. Place wrapped bags in regular household garbage and take to your local solid waste facility.
What do I do with the firework that did not work, it sort of worked and half way quit. It other words it was a dud. addremove
Follow our disposal instructions. What is the general safety instructions on Fireworks? Please consult our safety page for more information!
What is the difference between a "Firework" and a "Firecracker"? addremove
A "firework" is:
A device that functions by combustion to create visible and audible effects for the purpose of entertainment.
From: http://www.nationalfireworks.ca/glossary/
A "Firecracker" is:
Not to be confused with "firecracklers" (designed to spin and crackle on the ground) a firecracker is a small rolled paper tube containing flash powder, typically braided by their fuses into long strings. When the fuse is lit, the flame travels to the inside of the firecracker and ignites the powder, causing it to explode. There are special permitting requirements when purchasing and using firecrackers. https://www.nrcan.gc.ca/sites
From: http://www.nationalfireworks.ca/glossary/
A device that functions by combustion to create visible and audible effects for the purpose of entertainment.
From: http://www.nationalfireworks.ca/glossary/
A "Firecracker" is:
Not to be confused with "firecracklers" (designed to spin and crackle on the ground) a firecracker is a small rolled paper tube containing flash powder, typically braided by their fuses into long strings. When the fuse is lit, the flame travels to the inside of the firecracker and ignites the powder, causing it to explode. There are special permitting requirements when purchasing and using firecrackers. https://www.nrcan.gc.ca/sites
From: http://www.nationalfireworks.ca/glossary/
Do I open the package or just place the whole pack into the fire? addremove
The whole pack.
Can I use this on an indoor fireplace? addremove
Yes for wood burning fires only.
Can I use it in a gas fireplace? addremove
It is for wood burning fires only.
How long does the colour changing effect last? addremove
20 - 30 minutes however customers have reported a lot longer.
Can I cook over the open flames while there is Mystical Fire in there? addremove
No.
Some items are missing but were substituted with other items, why? addremove
For retail orders we will substitute items that are sold out for similarly priced items. Wholesale Orders will have a predetermined "substitutes allowed" option that will allow us to expedite the order process.
How long will it take to get my order? addremove
Orders are shipped from one of our two locations to quickly serve you. (See chart)